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SERVICE PROVIDERS

AT&T (Warm Transfer)

Billing, Activation & Technical Support

1-800-331-0500

Monday - Friday: 7 am to 10 pm Local Time Saturday & Sunday: 9 am to 7 pm Local Time

Automated Service 24 hours a day, 7 days a week

 

Warranty Service Support

1-800-801-1101

Hours of operation not available

 

At&T International Services

1-800-335-4685   

24 hours a day, 7 days a week

 

From Overseas 

1-916-843-4685 

24 hours a day, 7 days a week

 

Sprint (Warm Transfer)

Customer Service

1-888-211-4727

24 hours a day, 7 days a week

 

T-Mobile (Warm Transfer)

Customer Service

1-800-866-2453

Monday - Sunday: 3 am to 10 pm PST;
Automated service 24 hours a day, 7 days a week

 

Verizon (Warm Transfer)

Customer Service

Prepaid Customer Service

1-800-922-0204

1-888-294-6804

Monday-Sunday: 6 am-11 pm CST

24 Hours a day, 7 days a week

 

Alltell (Cold Transfer)

Customer Service

1-800-255-8351

Hours of operation not available

Boost

Customer Service

 1-866-402-7366

 4 am PST - 11 pm PST

 

Cellular South (Cold Transfer)

Customer Service – Support

Customer Service – Sales

1-877-276-8841

1-877-927-6884

24 Hours a day, 7 Days a week

Monday - Friday 8 am - 8 pm
Saturday 9 am - 5 pm

 

Century Link (Cold Transfer)

Customer Service

1-877-290-5458

 

Cricket (Cold Transfer)

Customer Service

1-800-274-2538

 

Clear Talk (Cold Transfer)

Customer Service

1-877-797-1696

Sunday thru Saturday 6:00am - 12:00am CST

 

Family Mobile (Cold Transfer)

Customer Service

1-877-440-9758

Walmart Family Mobile (T-Mobile)
https://www.myfamilymobile.com/

 

Google (Cold Transfer)

Customer Service

 N/A

Google does not have live support. Refer customers to http://www.google.com/support

 

Google Play Store (Cold Transfer)

Customer Service

 1-855-836-3987

For Google Play (apps, movies, books & music) http://support.google.com/googleplay/

 

I Wireless (Cold Transfer)

Customer Service

1-888-550-4497

Mon - Fri: 7 am - 9 pm
Saturday: 9 am - 9 pm
Sunday: 10 am - 6 pm

 

Jitterbug (Cold Transfer)

Customer Service

1-800-733-6632

 

Metro PCS (Cold Transfer)

Customer Service

1-888-863-8768

Monday - Sunday: 7 am - 8 pm CST

 

Net10 (Cold Transfer)

Customer Service

1-877-836-2368

 

nTelos (Cold Transfer)

Customer Service

1-877-468-3567

or dial 611 from  nTelos Wireless phone.
Customer Care Hours: 6am - 11pm, 7 days a week ​​​​​​​

 

PagePlus Cellular (Cold Transfer)

Customer Service

1-800-550-2436

 

Qwest (Century Link) (Cold Transfer)

Customer Service

1-877-290-5458

 

Safelink (Cold Transfer)

Technical Support Enrollment / Plan Changes

1-800-378-1684
1-800-977-3768

Monday - Saturday: 8 am - 10 pm EST
Sunday: 8 am - 7 pm EST

 

Simple Mobile (Cold Transfer)

Customer Service and Technical Support

1-877-878-7908

24/7

 

STI Mobile (Cold Transfer)

Customer Service

1-800-784-3277

Monday - Sunday: 8 AM - 11 pm

 

Straight Talk (Cold Transfer)

Customer Service

1-877-430-2355

 

Total Wireless (through Walmart) (Cold Transfer)

Customer Service

1-866-663-3633

Customer service centers operate from 8 AM to midnight (EST) 
7 days a week

 

Tracfone (Cold Transfer)

Customer Service

1-800-867-7183

 

US Cellular (Cold Transfer)

Customer Service

1-888-944-9400

Monday - Sunday: 6 am - 11 pm CST

 

Virgin Mobile/Helio (Cold Transfer)

Customer Service

1-888-322-1122

Monday - Sunday: 4 am - 9 pm PST

SAMSUNG CUSTOMER CARE CONTACT INFORMATION

SEA Wi-Fi Only Tablet Support

102509

 

Samsung TV

102392

 

Samsung Accessories

312003 (Press 4)

1-800-757-0280

M-F: 8am - 7:00PM pm CST

 

Samsung Galaxy Smartphone

1-888-987-HELP (1-888-987-4357)

24/7

 

General Customer Care

1-800-SAMSUNG (1-800-726-7864)

24/7

 

Samsung Pay

141032

 

Advance Support

141014

 

SPG

102579

 

Printer

104010

 

Laptop

104034

 

Chromebook

102477

 

Home Appliances

105094

 

Security Camera

1-877-213-1222

 

Cash Register

1-800-333-4949

 

Semi Conductors

1-800-423-7364

 

Baby Monitors

1-877-349-3149

 

Spanish

105094

 

Media Solutions Help Desk

1-855-795-0509

 

Secured Line

111499 (Read SOD Spiel)

Note: Before transferring here, make sure you attempt to use ROD.

 

IVR RMA - Phone

 w/  email - 10 30 90

 w/o email - 10 60 00

 

IVR RMA - Accessory

 w/  email - 10 30 95

 w/o email - 10 60 01

 

RSI - Walk In

1-888-614-0897

 

Samsung Account

1-866-647-9190

 

Galaxy Camera - Carrier Models

EK-GC100ZWAATT

EK-GC120BKAVZW

EK-GC120ZWAVZW

1-877-658-5294

 

Camera / Camcorder

102682

 

ECR

108374

M-F

7:00am - 11:00pm CST

Sat - Sun

9:00am - 10:00pm CST

CAUTION: Never give this number to customers.

 

Office of the President

1-888-495-3386

M - F 

8:00am - 6:00pm CST

CAUTION: Never give this number to customers. It is for transfer purposes only.

For After Hours, follow the After Hours Support underHandling OOP and PL Calls

 

Product Liability

1-877-268-2121

M - F 

8:00am -9:00pm CST

CAUTION: Never give this number to customers. It is for transfer purposes only.

For After Hours, follow the After Hours Support underHandling OOP and PL Calls

 

 

Anchor 4

AVAYA AUX

 

AUX 1 – Break/Personal Aux

AUX 2 - Coaching/Meeting

AUX 3 – Billable TRAINING

AUX 5 – Non- Billable Training

AUX 6 – System Problem

AUX 7 – Outbound

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